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Privacy & Cookie Policy

Boba Bliss respects your privacy and handles personal information in line with the Protection of Personal Information Act (POPIA).

1. What we collect

On this website: nothing that identifies you. There are no forms, accounts or tracking tools. Our hosting provider keeps basic technical logs (such as IP address and browser type) to keep the site secure and working.

In the shop: when you order, we may ask for a first name so we can call you when your drink is ready. Our till keeps a record of each sale (what was ordered, the amount and how it was paid). We don't store card numbers; card payments are handled by the card machine provider.

If you contact us by phone or WhatsApp, we see your number and the messages you send.

2. How we use it

To make and hand over your order, answer your questions, keep our accounts and meet our legal duties. We don't sell your information or use it for marketing without your consent.

3. Who we share it with

Only service providers who help us run the business, such as our website and till hosting provider (Cloudflare) and our card payment provider, and authorities when the law requires it.

4. How long we keep it

Sales records are kept for as long as tax law requires (normally five years). Names on orders are kept with the sale record.

5. Cookies

This website uses no cookies. Our staff till uses one essential cookie to keep staff signed in; it isn't used on the public menu pages.

6. Your rights

You may ask what personal information we hold about you, ask us to correct or delete it, or object to how we use it. Contact us on 061 077 0750 or visit us at 39 Central Ave, Klerksdorp. The owner of Boba Bliss is our information officer.

If you're not happy with how we handled your request, you can complain to the Information Regulator: inforegulator.org.za, enquiries@inforegulator.org.za.

7. Changes

We may update this policy. The date at the top shows when it last changed.